Questions & Answers
Where can I obtain a replacement owner’s manual?
An owner’s manual for your Rainbow System can be downloaded by clicking here.
What is covered under the rainbow warranty?
Rexair provides to its independent Authorized Rainbow Distributors, a written four (4) year warranty on the Rainbow Cleaning System and attached accessories and an ten (10) year warranty on the SRX Rainbow motor/electronic controller. These warranties do not cover normal wear and tear arising from the usage of products, such as belts, HEPA Neutralizer, etc. The local Authorized Rainbow Distributor offers an extended service labor warranty through its Factory Authorized Service Center.
Will you work on my Rainbow if I have bought it online?
If you’ve been taken advantage of with an online purchase, please contact us for support in upgrading to a factory-authorized Rainbow. We look forward to servicing you and your Rainbow system for years to come!