So the owner Jim meet with my wife and me, to go over and see the new rainbow. We have had one for over 20 years, after much use and loads of dust and dirt sucked out of our house, we knew we wanted another Rainbow vacuum. He gave us trade on our old one and was fair on the price of our new machine. Thanks, Jim for taking the time to show us the new and improved features of the amazing new Rainbow vacuum. Don’t buy online or from someone on E bay or Amazon, they most likely will not use factory parts or they may sell a neglected machine. The warranty will not be covered. Only buy from an authorized dealer such as Jim’s company. Utah Rainbow did a great job and Jim was very professional to deal with. A demo is a great way to see how it works or you could go in and see them directly at the store. Thank you, guys! You are the best.